Privacy Policy
Effective date: [EFFECTIVE DATE]
This Privacy Policy explains how BetterYourself Incorporated (“we”, “us”) collects, uses, and protects information collected through this website and through our communications with you.
1. Information we collect
- Name (first and last) submitted through our forms
- Mobile phone number submitted with a text message consent
- Email address
- IP address of the device used to submit a form
- Browser user agent string
- Form submission timestamp and the page URL where the form was submitted
- The exact consent language shown to you at the time you opted in
2. How we use information
- To respond to your request and to discuss insurance coverage you asked about
- To send appointment reminders, policy updates, and follow-up communications if you opted in to text messages
- To maintain proof of consent, including IP address, user agent, timestamp, and consent language, as required for text messaging compliance
- To submit applications to insurance carriers at your direction
- To meet legal, regulatory, and recordkeeping obligations
3. Mobile information and text messaging opt-in data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing of other information
Apart from the mobile information described above, we may share information with insurance carriers to obtain quotes or submit an application at your direction, and with service providers who host our website or database under contractual confidentiality obligations. We do not sell personal information.
5. Data retention
We retain form submissions, consent records, and communication records for as long as needed to service your request and to satisfy insurance and messaging recordkeeping requirements, and then delete or de-identify them. Consent records are typically retained for at least four years after the last message sent.
6. Security
Information is transmitted over encrypted connections and stored in access-controlled systems. Access is limited to personnel who need it to perform their role. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
- Access: request a copy of the personal information we hold about you
- Correction and deletion: request that we correct or delete your information, subject to legal retention requirements
- Opt out of text messages: reply STOP to any message, or contact us at [SUPPORT EMAIL]
- Opt out of other contact: ask us to stop calling or emailing you
Send privacy requests to [PRIVACY EMAIL]. We will respond within the timeframe required by applicable law.
8. Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact [PRIVACY EMAIL] and we will delete it.
9. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last revised, and material changes will be posted on this page.
10. Contact information
BetterYourself Incorporated
[BUSINESS ADDRESS]
Phone: [BUSINESS PHONE]
Privacy email: [PRIVACY EMAIL]
Support email: [SUPPORT EMAIL]
Effective date: [EFFECTIVE DATE]
See also our SMS Terms & Conditions and Terms of Service.